Privacy Policy
Last updated: 18 June 2026
This Privacy Policy describes howPlanMyTrip LLC (“Company”, “we”,”us”, “our”), operator of planmytriphere.com and of automated messaging and customer-engagement services on Instagram, collects, uses, shares, and protects your personal information.
1. Who we are (Data Controller)
- Company: PlanMyTrip LLC
- Trading name: PlanMyTripHere
- Registered address: 2125 Stegemann St Apex NC 27502
- Email: info@planmytriphere.com
- Phone: [+1 984 357 8926]
We are the controller responsible for your personal information.
2. Scope
This policy applies to our website, our Instagram business account (@planmytriphere), and any automated comment replies, direct messages, and customer interactions we provide through Meta’s Instagram Platform.
3. Information we collect
a. Information you give us
- Name, email address, phone number, and any details you share in a comment or
- message (for example, to receive an offer or booking).
b. Instagram / Meta data (via the official Instagram Graph API)
- Your Instagram username, user ID, and public profile information.
- Comments you post on our content and the keywords they contain.
- Direct messages and story replies you send to our account.
- Message and comment identifiers and timestamps.
c. Website & technical data
- Device/browser information, IP address, pages viewed, and cookie data (see Section 10).
We access Instagram information only with the permissions authorized by you and by Meta, and only as needed to respond to you.
4. How we use your information
- To send automated and manual replies to your comments and messages.
- To deliver the links, offers, bookings, or information you requested.
- To provide customer support and follow up on enquiries.
- To operate, secure, audit, and improve our services.
- To comply with law and with Meta’s Platform Terms and Developer Policies.
We do not sell your personal information.
5. Legal bases for processing (where GDPR/UK GDPR applies)
- Performance of a contract / your request — to answer and serve you.
- Consent — where you have opted in; you may withdraw it at any time.
- Legitimate interests — to run, secure, and improve our business, balanced against your rights.
- Legal obligation — where the law requires.
6. How we share information
We share information only with:
- Service providers/processors (e.g. hosting, infrastructure, analytics)
- bound by confidentiality and data-protection terms.
- Meta Platforms, Inc., as required to operate the Instagram messaging
- Authorities, where required by law or to protect our rights.
- We never sell or rent your personal information.
7. International data transfers
Your information may be processed in the United States. Where we transfer data across borders, we use appropriate safeguards (such as Standard Contractual Clauses) to protect it.
8. Data retention
We keep personal information only as long as necessary to provide our services, respond to your enquiry, and meet legal or record-keeping obligations, after
which we delete or anonymize it.
9. Your rights
Subject to your location, you may have the right to access, correct, delete, port, restrict, or object to the processing of your personal information, and to
withdraw consent. To exercise these rights, email info@planmytriphere.com.
Data deletion: To request deletion, email info@planmytriphere.com with the subject “Data Deletion Request” and the Instagram username you used. We verify and process requests within a reasonable period.
California residents (CCPA/CPRA): You have the right to know, delete, and correct your personal information and to opt out of “sale”/”sharing” (we do not sell or share for cross-context behavioral advertising). We will not discriminate against you for exercising these rights.
EU/UK residents: You may lodge a complaint with your local supervisory authority.
10. Cookies and tracking
Our website may use cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings.
11. Security
We use reasonable technical and organizational measures, including encryption of access credentials, to protect your information. No method of transmission or storage is fully secure, but we work to safeguard your data.
12. Children’s privacy
Our services are not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their data. If you believe a child has provided us information, contact us and we will delete it.
13. Third-party links and platforms
Our content may link to third-party sites or rely on Meta’s platforms, which have their own privacy policies. We are not responsible for their practices and are not endorsed by, sponsored by, or affiliated with Meta.
14. Changes to this policy
We may update this policy from time to time and will post the revised version here with a new “Last updated” date.
15. Governing law
This policy is governed by the laws of North Carolina, USA, without regard to conflict-of-laws principles.
16. Contact us
PlanMyTrip LLC
2125 Stegemann St Apex NC 27502
Email: info@planmytriphere.com
Phone: +1 984 357 8926